1. Who we are
This Privacy Policy describes how Bowling West AG (“we”, “us”, or “our”) handles information in connection with the mobile application R Casino (the “App”).
Operator: Bowling West AG
Location: Schlieren, Zürich, Switzerland
Contact: heletoom5@gmail.com
2. Scope
This Policy applies to the Android App R Casino and related support communications. It does not cover third-party websites, stores (such as Google Play), or services that we do not control.
3. Information we may process
Depending on how you use the App and your device settings, we may process:
- App and device data — device model, OS version, app version, language, time zone, crash logs, and performance diagnostics.
- Identifiers — app-generated offline/local player IDs or similar technical identifiers used to run the App experience.
- Usage data — screens viewed, feature interactions, session duration, and similar analytics events (if analytics are enabled in your build/store configuration).
- Support communications — information you voluntarily send us by email (for example your address, message content, and any attachments).
- Store / platform data — information processed by Google Play or your device OS according to their own policies (installs, updates, permissions).
The App is designed primarily for offline / fun play with virtual chips. We do not ask you to create a paid gambling wallet, and we do not process real-money deposits or cashouts for gameplay winnings.
4. Permissions
The App may request only the permissions needed for basic operation, media, or platform integrations declared in the Android package. You can review and manage permissions in your device settings. Denying optional permissions may limit some features but should not force real-money play (the App does not offer real-money gambling).
5. How we use information
We use information to:
- Provide, maintain, and improve the App’s entertainment features;
- Diagnose crashes, fix bugs, and measure technical performance;
- Respond to support requests;
- Comply with legal obligations and enforce our terms;
- Protect against abuse, fraud, or security incidents.
We do not use your data to operate real-money wagering, credit scoring, or cash prize fulfillment based on gameplay outcomes.
6. Legal bases (where applicable)
If GDPR/UK GDPR or similar laws apply, we rely on one or more of:
- Contract / service delivery — to provide the App you choose to use;
- Legitimate interests — security, analytics, product improvement (balanced against your rights);
- Consent — where required (for example certain optional analytics or notifications);
- Legal obligation — when the law requires us to retain or disclose information.
7. Sharing of information
We may share information with:
- Service providers — hosting, crash reporting, analytics, or email infrastructure that process data on our instructions;
- Platform providers — Google Play / Android services as needed to distribute and run the App;
- Authorities — when required by law or to protect rights, safety, and security;
- Business transfers — in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.
We do not sell your personal information for real-money gambling marketing based on cash-out activity, because the App does not support real-money cashouts.
8. Advertising and analytics
Some builds of the App or the distribution store may include analytics or advertising SDKs (for example measurement or ad networks). Those third parties may collect device identifiers and usage data under their own privacy policies. Where required, we will provide in-app disclosures or consent prompts. You can limit ad personalization in your device or Google account settings where available.
9. International transfers
Information may be processed in Switzerland, the European Economic Area, the United States, or other countries where we or our providers operate. Where required, we use appropriate safeguards for cross-border transfers (such as standard contractual clauses).
10. Data retention
We keep information only as long as needed for the purposes above: for example, support emails for the period needed to resolve your request; technical logs for a limited diagnostic window; and longer where required by law. Local on-device game progress may remain on your device until you clear app data or uninstall.
11. Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure; please use the App and support channels responsibly.
12. Children’s privacy
The App is intended for adults 18+ (or the age of majority in your region). We do not knowingly collect personal information from children. If you believe a child provided us personal data, contact us and we will take appropriate steps to delete it.
13. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability or withdrawal of consent. To exercise rights, email heletoom5@gmail.com. You may also lodge a complaint with your local data protection authority.
On Android you can typically clear app storage, reset advertising ID, or uninstall the App to remove local data stored on the device.
14. No real-money gambling; virtual items
All chips, coins, balances, jackpots, leaderboards, and rewards in R Casino are virtual and for entertainment only. They cannot be exchanged for real currency or withdrawn as cash. Nothing in this Policy should be read as describing real-money payment accounts for gambling winnings.
15. Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the App after an update means you acknowledge the revised Policy, unless applicable law requires additional notice or consent.
16. Contact
Questions about privacy or this Policy:
Bowling West AG
Schlieren, Zürich, Switzerland
Email: heletoom5@gmail.com
This document is provided for transparency regarding the R Casino mobile application. It is not legal advice. You should adapt it with qualified counsel if your processing activities, SDKs, or jurisdictions change.